JOOLA Service Practice Net*

To avoid delays, please be sure to confirm the accuracy of all billing and shipping information.

National shipments (mainland Spain and Balearic Islands)
- Urgent: 24-48 hours
- Standard: 48-72 hours
- Post Office: 2-6 working days
Deliveries of bulky or heavy items (tables, fences, robots ...) require a period from 2 to 7 working days

Shipments to the Canary Islands, Ceuta and Melilla:
-Mails: 5-10 business days
Deliveries of bulky or heavy items (tables, fences, robots ...) require a quote by agency and transit to be confirmed

For orders within the European Union (except Portuguese, French, Italian islands as well as Switzerland and Norway)
-Standard: 2-8 working days (depending on the distance of the destination country from Spain)

For international orders outside the European Union:
- Post office: 10-45 business days

If you choose Post Service, you have to pick up the package from your local post office.

On rare occasions, actual delivery times may be subject to factors beyond our control, such as the length of your response to any request if the order needs additional information, adverse weather conditions, and other carrier delays. If you are still undecided about which shipping option is right for your needs, please call us at (+34) 933 095 430
Important: When calculating delivery times, you must exclude the day your order is shipped, weekends and some local and / or national holidays.

Import Duties and Taxes
Please note that your international order may be subject to certain import customs duties, taxes, and fees imposed by your country upon delivery. These charges are not included in the prices and shipping costs appear on Sports Madison. As the importer of the merchandise, you must comply with local laws and regulations and pay all duties, taxes and fees. Accordingly, we recommend that you contact your local customs office for an estimate of the applicable taxes and duties that may be charged upon delivery and for more information.